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K1.Game FAQ
Account
The registration process for K1.game is quick and easy. Simply click Sign Up at the top of our homepage and fill in the details required to create an account. We provide registration methods including Email, Mobile phone number, Username, Facebook and Google account.
Each user is limited to one account. Duplicate accounts will be identified and deleted.
You can click "Forgot Password", use your bound email address or mobile phone number, click "send" to receive the verification code, fill in the verification code, reset a new password and log in.
Deposit
Common reasons and solutions for deposit failure: network anomaly, payment account binding error, deposit order timeout, or deposit failure. ①If you cannot deposit: it may be that your payment account exceeds the maximum limit for this month. Please check. ②Network fluctuations: Network fluctuations may cause deposit failures. You can try to switch networks before operating. ③Wrong deposit amount: If the deposit amount on our platform is different from the amount filled in the payment account, it will cause failure. Please fill in the correct deposit amount. ④Order timeout and unpaid: If you do not pay for a long time after applying for a deposit order, the order will timeout and the deposit may fail. Please pay as soon as possible after applying for the order. ⑤If none of the above reasons apply, please contact customer service.
Due to fluctuations in the bank network, there may be delays. The funds will arrive in about 24 hours. If the funds have not arrived in more than 24 hours, please prepare a screenshot of your payment account and payment proof , contact customer service for inspection. If the deposit fails, please check your payment account to see if the money has been returned.
It is strictly prohibited to make deposits using someone else’s payment account. If you accidentally use someone else's payment account to deposit on K1.game, please provide a screenshot of your deposit certificate or K1.game account number for us to check.
WithdrawWithdraw
K1.game provides a variety of deposit methods, many of which will be credited to your account in a timely manner, but may be delayed by the bank. To view the supported deposit methods, deposit time ranges and limits, click [Currency] in the lower left corner of your personal profile in the Personal Center, and click [Deposit] on the currency page to view the deposit order details.
We accept multiple payment methods, including EasyPaisa, JazzCash, Bank Transfer, and Cryptocurrency (e.g., Bitcoin, Ethereum). Visit the “Deposit” section for a full list of options.
Withdraw
To view the available withdrawal methods, withdrawal time range and limit, you only need to click [Currency] under the personal information in the personal center, and click [Withdrawal] on the currency page to view the withdrawal information.
It depends on the withdrawal method. It usually takes 24 hours for the funds to reach your bank account. It depends on your bank card.
K1.game 3% fee will be charged for each withdrawal from the first . To view the withdrawal fee, click [Currency] under Personal Information in the Personal Center, and click [Withdraw] on the currency page to view the withdrawal information.K1.game 3% fee will be charged for each withdrawal from the first . To view the withdrawal fee, click [Currency] under Personal Information in the Personal Center, and click [Withdraw] on the currency page to view the withdrawal information.
Activity
You cannot use more than one account to play games and earn bonuses in any activity
K1 will provide rich benefits and activities from time to time, please continue to pay attention. For details of the activities, please see the game lobby. We hope you will actively participate.
Bonuses and Promotions
The registration process for K1.game is quick and easy. Simply click Sign Up at the top of our homepage and fill in the details required to create an account. We provide registration methods including Email, Mobile phone number, Username, Facebook and Google account.
We offer a variety of bonuses, including welcome bonuses, free spins, cashback offers, reload bonuses, and tournament rewards. Check our “Promotions” page for the latest offers.
Yes, all bonuses are subject to wagering requirements, which specify how many times you must wager the bonus amount before it can be withdrawn. The specific requirements will be stated in the terms of each bonus.
You can view your active bonuses by navigating to the “Bonuses” section in your account dashboard.
More questions? Join K1.Game to solve them all!
